Product was to spec and works great. Customer service was great as well.
great product and really works, no more glare on to our turf. i had my tint guy out here in AZ (tint mafia) install on just the top halves of windows since the house already had screens on the bottoms and would still allow us to open windows without bugs getting in. hoping i get a few years of use out of it out here in AZ. it seems pricey but looks way better than screens and cheaper than screens.
I purchased the window film to protect my trees that had been damaged from UV rays from my windows. I read the installation instructions and watched the videos. Instillation was not as easy as it was demonstrated but I completed the process. All was well until the sun hit the window. Once the sun rays hit the window, the glass cracked. I requested a refund for the film as it was the cause of my window breaking but this request was refused by the company because:
“Because your note confirms there are no pre-installation photos and no installation video, there is no way for us—or any third-party reviewer—to independently verify the pre-install condition of the glass or product, so the claim cannot be validated under Section 12. In addition, per Sections 5.5 and 7, installation constitutes acceptance of the product, and any subsequent breakage is expressly the installer’s responsibility.”
The company did offer to give me 30% off on replacement film but I bought enough for two windows so that is not helpful.
Make sure you read all of the fine print. Not only am I out the money for the film but now I also have to buy a new window.
The product itself is great. Exactly as advertised. I wish the product came in widths that accommodate the size of my windows or close to it. My windows are 33” x 33”. The product roll is 60”. Not wide enough for two windows. Therefore, covering more than one window requires a bit of a patchwork application, which is difficult, time-consuming, and athletically less pleasing to the eye because of the seam.
Pleasantly surprised how effective this film works. We’re going through a mini heat wave where I live and I don’t see any damage to our artificial grass, which tells me there are no UV rays bouncing from the windows any longer. Another, pleasant surprise was how easy the installation was. Took me no more than 20 mins to install the film on the three separate windows, and that was me taking my time. Probably could have done all three windows in less than 10 mins. Definitely worth the money I spent.
Thank you for your positive feedback on our Reflect Defense White film! We are thrilled to hear that it has effectively protected your artificial grass from UV rays during this heat wave. We pride ourselves on the ease of installation for our products, and we are glad to hear that it only took you 20 minutes to install on three separate windows. Thank you for choosing our film to protect your home, and we appreciate your business.