Shipping policy

Shipping & Order Consolidation Policy

We’re committed to providing cost-effective shipping solutions. To achieve this, we consolidate multiple orders into a single shipment. This approach significantly reduces shipping costs. For example, if you order two 60in x 5ft items, we will combine them into one 10ft linear shipment.

Additional Information:

Dispatch Time: We’ll dispatch your consolidated order to UPS within 1-2 days, depending on our processing volume. Please note that signing for your delivery may be mandatory.

US Delivery Estimate: Shipments within the USA via USPS typically arrive in 3-5 days.

Shipping Fees: Please be aware that shipping fees are separate from the item’s price. You have the flexibility to choose the shipping option that meets your needs.

Our consolidation policy is designed to maintain lower shipping costs while ensuring timely and efficient delivery of your orders.

PO Box Shipping Policy

We do not ship to PO Boxes. All orders must include a valid physical residential or commercial delivery address. Any order submitted with a PO Box shipping address may be canceled and refunded if a valid physical address is not provided.

Signature Requirement

Orders valued greater than $50 may require a signature upon delivery. Signature confirmation is used to help protect the customer, the carrier, and Reflect Defense Window Film by confirming successful delivery of the package.

Customers are responsible for ensuring that someone is available to sign for the shipment when required. If delivery is missed, the customer must coordinate directly with the carrier for redelivery or pickup.

Custom-Cut and Consolidated Orders

Many Reflect Defense Window Film products are custom-cut or prepared in specific linear-foot quantities. When multiple compatible items are ordered, they may be consolidated into a single roll or package for shipping efficiency. Consolidation does not change the total amount of material purchased; it simply allows the order to be packaged and shipped more efficiently.

For example, if you order two 60in x 5ft items, you may receive one continuous 60in x 10ft roll instead of two separate 5ft rolls.

Inspection Upon Delivery

Customers are responsible for inspecting their shipment immediately upon delivery. Please verify that the package has not been damaged in transit and confirm that the product received matches the order before opening, cutting, modifying, or installing the film.

If there is visible shipping damage, the customer should document the condition of the package and product with clear photos before using or installing the material.

Carrier Responsibility

Once an order has been transferred to the shipping carrier, delivery timing, carrier scans, delays, missed delivery attempts, and final delivery handling are controlled by the carrier. Reflect Defense Window Film will assist where appropriate, but the customer will be required to work directly with the carrier for delivery issues, missed signature attempts, or lost-package claims.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Reflect Defense Window Film is not responsible for delays, failed deliveries, returned packages, or additional shipping charges caused by incorrect, incomplete, undeliverable, or PO Box addresses.

If a package is returned due to an invalid address, failed delivery attempts, or refusal of delivery, any reshipment may require additional shipping charges.

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Works like a charm

Received the rolled-up reflective film in a tube. Unpacked it and studied the installation video. My one problem is that the window I needed to install this on was on the second floor, and my ladder wouldn't reach it. Because the windows are vinyl double pane, the film liked to stick to the vinyl even though it was wet. That made adjustments a little difficult. All in all, we got the film installed and it looks great. My wife is pleased because it looks good on the window and most importantly, it has solved the laser beam effect the window was having on our patio furniture. An elegant solution to a serious problem.

Thanks team.

Great product

I recently installed astroturf and a putting green in the back yard and my landscaper recommended this product to protect the astroturf from burning from the sun reflecting off the windows. I got the black exterior dry application tint and am very pleased. Installation was simple - patience was the most important thing! I did not experience any stretching of the tinting and it was easy to remove and start again when necessary. I installed mine in the morning, probably around 70 degrees. Also after a couple hours of sunlight it was easy to smooth out any remaining air bubbles. Overall very pleased!

expensive but a good product

Pretty pricey but appears to be a good product. A fair amount of distortion is present looking through the window after install. Installation is pretty straight forward, YouTube is helpful in finding installation procedures. Fancy scrapers really aren't needed a credit card is adequate at least for medium sized windows.

OVerall it is a good product just difficult to install alone

Two things why I gave 4 stars instead of 5. First, I wish I had seen how the white looked from outside from a distance. If I had I would have went with black and not white. Second, applying to a large window solo was difficult. I was able to get it in place with just a couple of minor flaws that most people will never see but I know they are there. Removing excess was very simple with a razor knife.

Overall, I am happy with the product and no more birds are crashing into my big picture window. YAY!

Very Happy

The sun was reflecting off of a window in my attic CB and melting the covers of my side view mirrors when the car was in the driveway. Once I put the film on the window my problem vanished. Throughly happy with the results, not so much with what it cost.

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Shipping policy

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