First batch was great, second time we ordered it (few weeks later) it was different. The second batch didnt have cut lines in the back and seemed way more stretchy, which creases and doesnt lay down as well.
Hi Josh,
Thank you so much for your continued business and for taking the time to leave a review. We truly appreciate your feedback — it helps us improve and ensures we continue providing high-quality solutions.
Regarding your experience with the second batch: we want to assure you that the material is exactly the same as the first. However, if installed in direct sunlight or higher temperatures, the film can feel more pliable and stretchy — this is by design. The film is engineered to expand and contract at the same rate as glass and framing materials, which is essential for long-term performance in outdoor environments.
We understand the missing cut lines on the liner can be an inconvenience, and we’ll keep that in mind for future improvements.
While we always aim for a five-star experience, we’re grateful you took the time to share this with us, and we hope to earn that fifth star on your next order. Thanks again, Josh!
— The Reflect Defense Team
Very helpful in determining which product to buy. Highly recommend it.
Very sharp, all the tools you need for the job.
I looks good, you really have to be careful or you get wrinkles in it that do not come out, but from a distance it looks like a reflection.